Careers


Our Careers Center includes full- and part-time positions, AmeriCorps*VISTA placements, consulting and other opportunities at the Federation and at Federation-member CDCUs nationwide.

Career Opportunities at the Federation

The Federation is a dynamic, growth-oriented intermediary specializing in bringing financial services to low-income communities through nonprofit, member-owned community development credit unions (CDCUs).  Based in New York City, the Federation provides financial, technical, and educational services to credit unions serving low-income and economically disenfranchised communities. Please click below for details on this opportunity.

Senior Vice President of Lending


Position Opening: Senior Vice President of Lending

The National Federation of Community Development Credit Unions (“Federation”) is seeking a dynamic, experienced lending professional to direct its lending activities. The Senior Vice President of Lending is a key member of the Federation’s senior management team. The position is responsible for managing all functions of organizational lending.

About the Federation
Founded in 1974, The National Federation of Community Development Credit Unions (Federation) is a certified CDFI Intermediary representing more than 200 community development credit unions (CDCUs).  The Federation’s member CDCUs provide credit, savings, transaction services and financial education to more than 1.5 million residents of low-income urban, rural and reservation-based communities across the United States, and hold over $60 billion in community-controlled assets.  The Federation also represents 50 Community Development Partners, some of the nation’s largest credit unions with a special commitment to serving low-income communities.  The Federation offers a wide range of advocacy, educational, training, investment, marketing, and outreach programs to support and assist CDCUs.

Reports to:
Chief Financial Officer / Chief Investment Officer

Supervises:
Director, CDCU Mortgage Center
Director, Community Development Investments

Summary:
The SVP of Lending will oversee the Federation’s Community Development Investment Program and the CDCU Mortgage Center.  In this position, he\she has full responsibility for the growth and operations of the Federation’s lending and community development investment activities.

The SVP of Lending will be responsible for cultivating new partnerships, assessing lending-related business opportunities, ensuring organizational readiness to implement new product offerings as well as successfully manage and grow current lending programs.  He/she will be tasked with ensuring that department goals are achieved while all aspects of Federation lending meet compliance and regulatory standards.

The SVP of Lending will work collaboratively with Federation senior staff, member credit unions and external partners to identify and capture business opportunities.   The candidate must have excellent quantitative and analytical skills, a deep understanding of finance, a strong background in customer service, strong organizational skills and attention to detail, and the ability to multi-task.  Excellent verbal, written communication and presentation skills are also required.

Key Responsibilities:

Organization-wide

  • Responsible for growth and management of both the Community Development Investment Program (subordinated debt and deposits to insured credit unions) and mortgages via the CDCU Mortgage Center.
  • Identification and creation of new lending opportunities and partnerships that both increase net income and forward the organization’s mission of economic development and financial empowerment.
  • Design and execution of an outreach, marketing, and education plan that result in a significant increase of borrower leads and loan originations.

Investment Program Specific Duties

  • Setting, tracking and meeting growth goals in origination volume
  • Development of market opportunities
  • Management of Credit Policies
  • Marketing and Program Development
  • Pipeline Management
  • Interaction with Investment Credit Committee
  • Ongoing Development of Portfolio Reporting
  • Exploration and Development of Automated Insured Deposit Platform
  • Oversight and Management of Community Development Investment Program staff
  • Support to CEO and CFO in raising capital

CDCU Mortgage Center Specific Duties

  • Growth in origination volume
  • Analysis and realization of potential loan markets, including ITIN
  • Loan Servicing Oversight, including collections and workouts
  • Management of Legal and Compliance Issues
  • Interaction with Mortgage Committee
  • Ongoing Development of Portfolio Reporting
  • Oversight and management of CDCU Mortgage Center team
  • Support to CEO and CFO in capital and liquidity management

Experience and Qualification Requirements:

The Senior Vice President of Lending must have a proven track record in building and growing a successful lending operation, be highly self-motivated, demonstrate initiative, have a strong entrepreneurial mindset, and adhere to high ethical standards.

The Senior Vice President of Lending must commit to carrying out the Federation’s mission of financial empowerment by raising and deploying socially responsible investments in credit unions that demonstrate high impact in promoting the financial well-being of low-income individuals and communities.  Extensive experience in a wide variety of lending (non-profit intermediary, commercial, homeownership) products and programs is key.

Specific Qualifications

  • Bachelor’s degree in Finance or Business or related field, MBA preferred
  • More than five years of management experience in a mortgage banking environment
  • Commercial lending experience
  • Demonstrated experience growing lending operations and third-party originator networks
  • Ability to build and grow borrower and partner relationships
  • Ability to analyze complex financial statements
  • Experience with the New Markets Tax Credit Program and/or Low-Income Housing Tax Credit Program a plus
  • Demonstrated experience with regulatory compliance
  • Demonstrated project and operational management skills including the ability to manage and prioritize multiple tasks
  • Prior experience with both AUS and manual underwriting procedures
  • Ability to exercise professional judgment and make sound decisions
  • Experience in a Community Development Financial Institution or Community Development Entity a plus

 

Please submit a cover letter and resume addressed to:

HR@cdcu.coop

The Federation is an equal opportunity employer that works with member credit unions which serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of The Federation to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws. Reasonable accommodationsmay be made to enable individualswith disabilities to perform the essential functions required of this position.

Data Analyst


Position Opening: Data Analyst
The National Federation of Community Development Credit Unions is a dynamic, growth-oriented community development financial institution specializing in bringing financial services to low-income communities through nonprofit, member-owned community development credit unions (CDCUs). Based in New York City, the Federation invests financial, technological, and educational resources into credit unions serving economically disenfranchised communities. Founded in 1974, the Federation represents a network of credit unions that provide financial services to more than 6 million people across the US and collectively hold over $60 billion in community-controlled assets. CDCUs provide credit, savings, transaction services and financial education to over five million residents of low-income communities across the US.

Position Summary
The Data Analyst will help to build on the capabilities of CU Impact, a specialized shared banking system and technology that will help to scale-up the delivery of innovative products and services in low-income and underserved communities. CU Impact is the first core banking technology platform created specifically for community development credit unions, with a main objective to connect more members to safe and affordable credit union services and provide a uniform platform for low-income consumers to access high quality products and services across a diverse range of credit unions.

The data analyst will work closely with the Director of FinTech to develop expansion of a suite of programs and tools that advance and expand the capabilities of CU Impact, ultimately helping credit unions serve low-income and underserved communities. Programs and tasks that the Analyst would contribute to include the following:

  • Create reports and processes to increases efficiencies and lowers the operating costs for community development credit unions.
  • Work with CU Impact’s open architecture to develop customized opportunities, workgroups, workflows, custom fields, scripts, reports and dashboards for credit unions
  • Analyze credit unions operations, including the individual credit unions running CU Impact, to identify overall performance, opportunity and areas for growth (Risk Assessment, Trending, Monthly and Quarterly Statistics, Product Analysis, Member Analytics, Branch Assessment and more.
  • Turn data into knowledge by creating a strategic assessment for the credit union outlining areas of concentration to assist in member growth and retention, improve internal processes, branch operations, increase revenue, etc.
  • Analyze and measure the impact of credit unions on the CU Impact platform. Develop Case Studies outlining the statistics and success in correlation with credit unions not utilizing the CU Impact solution.
  • Develop, analyze, track and measure member data in order to identify the impact of the services by utilizing knowledge from trending and analytics (age demographic, life stages, relationship matrix with CU, member matrix and analytics for loan and deposits, transaction analytics and more)
  • Develop systems to track and measure the impact of credit union services on end-users to improve reporting and provide greater insights into product and process improvements
  • Develop and analyze statistical models in order to forecast and interpret trends and/or patterns from complex data sets
  • Use data to create models that depict trends in the member base vs consumer population
  • Consult with credit unions in order to identify their needs and gather requirements. Develop a Needs Analysis and Project Plan for implementation and execution.
  • Analyze data holistically at all levels of a credit union including, but not limited to, member, product, branch and institution level.
  • Develop systems to assist credit unions with the analysis of member relationship, utilizing credit union data to analyze trends and behaviors at a product, branch and institution level.
  • Conduct market research to explore and learn more about existing product offerings within CU Impact as well as the marketplace to identify technologies that can fill needs for our credit union market. Establish product development plan to assist in facilitating and leading the development lifecycle.
  • Research credit union technologies and systems to help facilitate development and deployment of new products on CU Impact.
  • Work with the Director of FinTech, credit union industry leaders, EPL, Inc. and the Federation’s CU Impact Committee to develop a system to measure and evaluate community development impact of credit unions.

The ideal candidate enjoys data analysis and research and is able to turn data into actionable steps. The candidate is highly organized, excited about using data, and passionate about the financial empowerment of low-income people.

Primary Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required of this position. Core duties are as follows:

  • Manage and grow innovative programs that support community development credit unions in analyzing their member interactions and community impact.
  • Develop ETL processes to integrate existing and new sources of data for reporting, analysis, and model development from various data sources, such as SQL Server, MS Access, and MS Excel.
  • Utilize the CU Impact solutions business intelligence application to analyze core and imported data. Ability to utilize tool by creating apps, models, customized reports and more.
  • Represent the Federation in a range of contexts, such as speaking at conferences on Federation Initiatives or presenting on CDCUs to a local community
  • Manage lifecycle of data projects; including the design, development, testing, implementation, and enhancement of the data warehouse.
  • Work with credit unions to develop globally consistent scorecards and data models
  • Research and identify new data useful for credit union analysis.
  • Develop new process improvements to enhance data analysis and modeling capabilities; increasing the speed, accuracy and efficiency of CU Impact
  • Provide accurate, relevant and meaningful ad-hoc analysis to management to support strategic and tactical decision-making
  • Project management tasks, including guiding overall implementation to reach program goals as well as the day-to-day work of coordinating meetings and calls with participating credit unions and partners to advance project goals.
  • As needed, carry out administrative and support tasks associated with CU Impact
  • Other duties as needed and as projects evolve
  • Position is based in New York City, and requires 20-25% travel; and on-site work at partnering credit unions in New York City.

Qualifications

  • Bachelor’s degree required; Master’s degree preferred
  • 3-4 years relevant work experience in community development, research, marketing research data tracking, data warehouse, consumer finance/banking, or policy advocacy
  • Intermediate to advanced level of proficiency using a Business Intelligence Software. Experience with a Customer Relationship Management (CRM) software including Salesforce CRM preferred.
  • Demonstrated communication, presentation and analytical skills.
  • Experience producing documentation related to meetings, analysis and project plans.
  • Strong knowledge of data management, including data capture, warehousing, segmentation, mining, storing, cleansing and security.
  • Knowledge of applicable data privacy practices and laws.
  • Project management skills and exposure to project-based work structures.
  • Demonstrated ability to manage multiple projects at once and be adept at prioritizing tasks
  • Technical expertise in the use of data modeling, database design development, data-mining and segmentation techniques
  • Knowledge of and experience using statistical packages for analyzing data sets, including Excel, SAS, SQL, R, Python
  • Excellent communication skills, both written and oral
  • Excellent research skills
  • Dedication to always producing the highest quality work and motivated to constantly seek new and better ways to reach goals
  • Commitment to the mission to help low- and moderate-income people and communities achieve financial independence
  • Demonstrated ability to establish and build relationships with a diverse array of people and organizations
  • Proficient in Excel and experience with relational databases, with a strong ability with SQL a plus
  • Capable of identifying causes of poor data quality and implementing corrective actions to improve data quality
  • Ability to work well in teams as well as independently
  • Experience with program evaluation a plus
  • Degree in Mathematics, Economics, or Statistics preferred
  • Spanish language a plus

Additional Information

Please submit cover letter and resume to hr@cdcu.coop by August 9th, 2017.

The Federation is an equal opportunity employer that works with member credit unions which serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of The Federation to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Career Opportunities at Federation Member Credit Unions

Hope Enterprise Corporation / Hope CU — VP of Community & Economic Development (Sunflower County, MS)


Hope Enterprise Corporation / Hope Credit Union
Vice President of Community & Economic Development (Sunflower County, Mississippi)

Leading social change efforts in one of the country’s most persistently poor regions
Join the award winning team at HOPE (Hope Enterprise Corporation and Hope Credit Union). HOPE provides affordable financial services; leverages private, public and philanthropic resources; and engages in policy analysis to fulfill its mission of strengthening communities, building assets, and improving lives in economically distressed parts of Arkansas, Louisiana, Mississippi and Tennessee. Since 1994, HOPE has generated over $2 billion in financing that has benefitted more than one million in one of the nation’s most impoverished regions.

Position Summary
HOPE is seeking a mission driven individual to lead its Community & Economic Development (CED) work in the Mississippi Delta. The Vice President of CED will join a talented team to execute large, multi-party investments in healthcare facilities, schools, affordable housing, fresh food retailers, and other community facilities. The position will also take on a coordinating role for HOPE’s Small Towns Partnership, a key body of work that connects local people with technical assistance and capacity building to plan, identify and implement community development projects that facilitate growth in rural areas experiencing economic distress. As part of these efforts, the VP will develop business and structure deals for New Markets Tax Credit financing, the USDA Community Facilities Relending Program, and debt associated with specialized sources such as Low Income Housing Tax Credits.
The VP is responsible for building partnerships with a diverse range of groups that provide services that complement HOPE’s business, mortgage, and consumer lending programs, and that expand investment in targeted communities. The work is often performed with a great deal of independence, and requires considerable judgment, creativity, organization, and self-direction. Duties and skills include, but are not limited to, generating projects, representing the organization in the community; managing a wide range of partnerships; program and project management, and composing and editing written materials.
Maintaining confidentiality is required, given sensitive situations that may be handled. This position will be located in Sunflower County, Mississippi.

Essential Duties and Responsibilities

Leadership and business development

  • Manage community and economic development programs, which may focus on financing programs for education and health care facilities, affordable housing, fresh food retailers, rural community facilities, or other HOPE priorities.
  • Lead HOPE’s Mississippi Delta team for HOPE’s Small Towns Partnership, which works with several targeted rural communities in Mississippi to advance community development projects and to advance strategic investments. This will include implementing priority projects identified in strategic plans developed in partnership with community leaders, residents, and other stakeholders.
  • Identify new business opportunities within CED’s programmatic priorities in the Mississippi Delta.
  • Build a strong pipeline of projects and borrowers for the USDA Community Facilities Relending Program.
  • Establish and manage partner relationships with nonprofits, developers, public agencies, technical assistance providers, other lenders, etc.

Deal structuring and implementation

  • Work closely with the commercial lending team to structure financial transactions to meet programmatic and funder guidelines, and to maximize community impact.
  • Provide technical assistance to community partners and borrowers.
  • Manage program reporting and compliance, including monitoring for assigned programs.
  • Generate reports and information required for management and reporting purposes.
  • Monitor market trends and gather and update relevant community development program information and market data.
  • Support investor relations efforts, including assisting in grant applications.
  • Work closely as needed with other program areas of HOPE, including the commercial lending team, the mortgage lending team, the Hope Policy Institute, and Hope Credit Union branches.
  • Other duties as assigned.

Professional growth opportunities
The VP will have substantial opportunities for professional growth and development. The position requires working closely with HOPE leadership and building a network with community development leaders from around the country. The VP will benefit both from internal and external training opportunities and will attend regional and national conferences to engage in peer learning and to improve the effectiveness of HOPE’s CED work.

Competencies/Skills

  • Strong interpersonal skills and the ability to form relationships and network with community members and other leaders and partners, as well as with potential borrowers, members, and clients.
  • Strong project management, organizational, and time management skills, with exceptional attention to detail.
  • Analytical and critical thinking skills, exhibited by the ability to take information from a wide variety of sources and synthesize/analyze the information in the context of HOPE’s mission.
  • Understanding of financing and of the assigned business sector for which the employee is responsible.
  • Strong writing and communication skills.
  • Passion and dedication to HOPE’s mission and work.
  • Ability to multi-task and to excel in a fast-paced environment.
  • Excellent customer service skills.
  • A professional and resourceful style; the ability to work independently, as a team player; and with the initiative to take responsibility as needs arise.

Preferred Education and Experience

  • Master’s degree in public policy, business, finance, non-profit management, community development, or a related field and at least five years of experience in community development, program management, financial structuring, or in performing the duties described in the “Essential Duties and Responsibilities” section above.
  • With no master’s degree, at least eight years of experience in community development, financial structuring, and performing the duties described in the “Essential Duties and Responsibilities” section above are required.
  • Demonstrated experience managing community and economic development programs.

HOPE offers a competitive salary and comprehensive benefits package. Visit www.hopecu.org to learn more about our organization and apply for this position. Apply directly here.

HOPE is an EEO employer – M/F/Vets/Disabled

Hope Enterprise Corporation / Hope CU — VP of Community & Economic Development (Little Rock, AR)


Hope Enterprise Corporation / Hope Credit Union
Vice President of Community & Economic Development (Little Rock, Arkansas)

Leading change in one of the country’s most persistently poor regions
Join the award winning team at HOPE (Hope Enterprise Corporation and Hope Credit Union), one of the nation’s leading community development organizations. For more than 20 years, HOPE has been improving lives by helping entrepreneurs, homebuyers, families, and communities become more financially secure. Since 1994, HOPE has generated more than $2.4 billion in financing and assisted nearly 1 million people across the Mid South.

Position Summary
HOPE is seeking an individual with a passion for social change to lead its Community & Economic Development (CED) work in Arkansas. In partnership with communities in the region and HOPE’s credit union and commercial lending teams, the Vice President (VP) for Community & Economic Development will craft and develop projects and programs that advance HOPE’s mission of strengthening communities, building assets, and improving lives. These efforts include large, multi-party investments in healthcare facilities, schools, affordable housing, fresh food retailers, and other community facilities that serve low-income populations. As part of these efforts, the VP will develop business and structure deals for New Markets Tax Credit financing, the USDA Community Facilities Relending Program, and debt associated with specialized sources such as Low Income Housing Tax Credits.

The VP is also responsible for building partnerships with groups that provide services to complement HOPE’s business, mortgage, and consumer lending programs, and that expand investment in targeted communities. The work is often performed with a great deal of independence, and thus requires considerable judgment, creativity, organization, and self-direction.  Duties and skills include, but are not limited to, generating projects, representing the organization in the community; managing a wide range of partnerships; program and project management, and composing and editing written materials.

Maintaining confidentiality is required, given sensitive situations that may be handled. This position will be located in Little Rock, Arkansas.

Essential Duties and Responsibilities

Leadership and business development

  • Manage community and economic development programs, which may focus on financing programs for education and health care facilities, affordable housing, fresh food retailers, rural community facilities, or other HOPE priorities.
  • Identify new business opportunities within CED’s programmatic priorities in Arkansas.
  • Build a strong pipeline of projects and borrowers for the USDA Community Facilities Relending Program.
  • Establish and manage partner relationships with nonprofits, developers, public agencies, technical assistance providers, other lenders, etc.

Deal structuring and implementation

  • Work closely with the commercial lending team to structure financial transactions to meet programmatic and funder guidelines, and to maximize community impact.
  • Provide technical assistance to community partners and borrowers.
  • Manage program reporting and compliance, including monitoring for assigned programs.
  • Generate reports and information required for management and reporting purposes.
  • Monitor market trends and gather and update relevant community development program information and market data.
  • Support investor relations efforts, including assisting in grant applications.
  • Work closely as needed with other program areas of HOPE, including the commercial lending team, the mortgage lending team, the Hope Policy Institute, and Hope Credit Union branches.
  • Other duties as assigned.

Professional growth opportunities

The VP will have substantial opportunities for professional growth and development. The position requires working closely with HOPE leadership and building a network of community development leaders from around the country. The VP will benefit both from HOPE’s internal and external training opportunities and will attend regional and national conferences to engage in peer learning and to improve the effectiveness of HOPE’s CED work.

Competencies/Skills

  • Strong interpersonal skills and the ability to form relationships with community members and leaders and partners.
  • Strong project management, organizational, and time management skills, with exceptional attention to detail.
  • Analytical and critical thinking skills, exhibited by the ability to take information from a wide variety of sources and synthesize/analyze the information in the context of HOPE’s mission.
  • Understanding of financing and of the assigned business sector for which the employee is responsible.
  • Strong writing and communication skills.
  • Passion and dedication to HOPE’s mission and work.
  • Ability to multi-task and to excel in a fast-paced environment.
  • Excellent customer service skills.
  • A professional and resourceful style; the ability to work independently, as a team player; and with the initiative to take responsibility to address issues as needs arise.

Preferred Education and Experience

  • Master’s degree in public policy, business, finance, non-profit management, community development, or a related field and at least five years of experience in community development, program management, financial structuring, or in performing the duties described in the “Essential Duties and Responsibilities” section above.
  • With no master’s degree, at least eight years of experience in community development, financial structuring, and performing the duties described in the “Essential Duties and Responsibilities” section above are required.
  • Demonstrated experience managing community and economic development programs.

HOPE offers a competitive salary and comprehensive benefits package.  Visit www.hopecu.org to learn more about our organization. Apply for this position here.

HOPE is an EEO employer – M/F/Vets/Disabled

Posting of positions is free for all Federation members. Submit a new position!

To modify or remove a position please contact us - info@cdcu.coop

 

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