Cathie Mahon

Cathie Mahon oversees all of the Federation’s programmatic and investment activities. Ms. Mahon was selected as the President/CEO following a nationwide executive search and joined the Federation on October 1, 2012. She is committed to continuing the Federation’s role of bridging the credit union movement to the community development field, promoting financial inclusion and identifying and connecting credit unions to unserved and untapped markets and… Read More

Eben Sheaffer
Chief Financial Officer/Chief Investment Officer

Eben Sheaffer is the Federation’s Chief Financial Officer and Chief Investment Officer. Eben is responsible for the Federation’s Community Development Investment Program, the Mortgage Center and Federation operations and IT. For the past three years Eben has served as the President of Neighborhood Trust Federal Credit Union, a $9 million full-service credit union and Federation member located in New York, NY. Eben also serves as the Board Treasurer for the Lower East Side People’s Federal Credit Union…  Read More

Pablo DeFilippiCUDE
Senior Vice President, Membership and Network Engagement

Pablo DeFilippi leads the Federation’s membership development and engagement strategies and manages CU Breakthrough, a network of community development finance practitioners that provide valuable consulting services to CDCUs. Mr. DeFilippi has more than 20 years of experience in community finance, working with regulated financial institutions both in the domestic and international arena. Originally from Chile, DeFilippi came to the US in the early 90s and… Read More

Pamela OwensCUDE
Senior Vice President, Organizational Development & Capacity Building

As Vice President of Programs, Pamela Owens oversees the Federation’s Initiatives, supporting CDCUs’ delivery of products and services to underserved communities through training, innovative product development, and technical assistance. Ms. Owens leads the Building Economic Strength Together (BEST) Disability Outreach Initiative and the Cooperative Finance Leadership for America (CFLA) Program. She joined the Federation to develop and coordinate the Federation’s CDCU Institute™ …  Read More


Vernice Arahan
Program Associate

As the Program Associate, Vernice Arahan provides logistical and outreach support for the Federation’s various initiatives to promote and enhance the financial capability and access to safe financial products of unbanked and underbanked communities. Prior to the Federation, Vernice worked with the Bureau of Space and Design and Office of Refugee and Immigrant Affairs in the New York City Human Resources Administration… Read More

Jack Baker
Director, CDCU Mortgage Center

Jack Baker started his career in mortgage finance in 2002 and has held various executive management positions including VP of Sales with Aurora Bank and AVP of Mortgage Operations at Citibank. Most recently he served as Production Manager with a mortgage lender specializing in both ITIN mortgages and multi-state down payment assistance programs. In his VP of Sales role, Jack created a successful retail start-up operation that originated over $35mm per month in conforming loans within three months…  Read more

Sharon Bernard

Sharon Bernard
Office Operations Manager

Sharon Bernard is Office Operations Manager and manages the administrative and operational day-to-day activities for the organization. In partnership with senior management, she implements the strategic vision of the organization to enhance infrastructure and ensure increased process efficiency in furtherance of the Federation’s key strategic goals. Sharon has more than 10 years of office management experience, having first served as Office Manager for the Federation from 1994-2004, before embarking on a career as an elementary school teacher… Read More

Jules Epstein-Hebert
Program Officer, Membership Services

Jules Epstein-Hebert is the Program Officer for Membership Services and provides operational support for CU Breakthrough consulting engagements. Jules’s previous experience includes serving as a research analyst at a consulting firm where he conducted qualitative reviews for the development of city and state teacher guidelines. He also has recent experience as a Life Skills Facilitator for a workforce development organization dedicated to improving the lives of Brooklyn residents through affordable housing… Read More

Kristin Kepplinger headshot 150x200

Kristin Kepplinger
Communications Officer

Kristin Kepplinger joined the Federation as Communications Officer in July 2017 and is responsible for executing the Federation’s national communications strategy and for facilitating multi-channel engagement and cultivation of stakeholders among the media, a diverse practitioner field and social impact investors. She has held prior communications roles in nonprofit, political campaign and PR agency settings, where she has overseen communications strategy, media relations, web/social media,… Read More

Cathi Kim
Director, Community Development Investment Program

Cathi Kim is the Director of the Community Development Investment Program at the National Federation of Community Development Credit Unions. Cathi’s work at the Federation focuses on portfolio management and researching financial trends and services to low-and moderate-income communities. Prior, Cathi worked on housing and immigrant rights campaigns and complex civil litigations. She is a graduate of Wellesley College and…Read More

Andrea Lally
Accounting and Compliance Specialist

As the Accounting and Compliance Specialist, Andrea provides a range of Member services, including but not limited to technical assistance, education and compliance training, auditing, and accounting support services to Federation Member Credit Unions.  In addition, Andrea is responsible for promoting and helping grow the CDCU Help Desk by providing support to the Member Credit Unions over the phone. Andrea has over 20 years …Read More

Blake Myers
Director, Fin Tech

In his role as Director of FinTech, Blake Myers leads Federation initiatives related to business lending and core banking systems. Blake is responsible for developing the strategy for broader utilization of business lending solutions, and identifies and expands resources to build a robust business lending platform for Federation members. For core banking, Blake monitors the core system needs of  Federation members and analyzes the core processor and third-party vendor market place for new opportunities. Blake’s role also includes… Read More

Michelle Parker
Program Officer

Michelle Parker is the Federation’s Program Officer. In that role, she oversees the implementation and expansion of programs and tools that advance financial empowerment and expand financial inclusion in low-income and underserved communities. Prior to joining the Federation, Ms. Parker was a senior analyst at Callahan & Associates where she … Read More

Lela Ragbar
Junior Accountant

Lela Ragbar is the Junior Accountant at the Federation and provides accounting assistance. Lela’s previous experience includes a position as the Accounts Payable Coordinator for The Salvation Army. There, she helped resolve discrepancies with vendors, entered data into accounting software, and prepared reports… Read More

Clarissa Ritter
Director, Marketing and Communications

Clarissa Ritter is the Director of Marketing and Communications at the Federation, where her responsibilities include the Federation’s communications and increasing the visibility of the Federation’s programs. She joined the Federation in 2013 with 15+ years of corporate and agency marketing experience in financial services, publishing and retail. After working with UNICEF on grassroots fundraising and education in the US at the start of her career, Clarissa moved to…Read More

Ann Solomon
Director, Strategic Initiatives

Ann Solomon is the Strategic Initiatives Director at the National Federation of Community Development Credit Unions. In that role, she leads design and implementation of innovative programs and products to increase the financial capability of low-income people through credit unions, including the Federation’s Pathways to Financial Empowerment initiative. Ms. Solomon also facilitates….Read More

Albert Vazquez

Albert Vazquez is the Federation’s Controller. He has worked as a Director of Finance at Cooperative Home Care Associates, as Vice President of Finance and Administration at Metropolitan Charities, and as Director of Finance and Operations at Physicians for Reproductive Health. Albert holds a BA from the Bloomfield Presbyterian College in Finance/Accounting and a Master’s of Science in Accounting from… Read More

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